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      Greenhouse Software

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      Ricerche correlate: Recensioni su Greenhouse Software | Offerte di lavoro di Greenhouse Software | Stipendi di Greenhouse Software | Benefit di Greenhouse Software
      Colloqui di Greenhouse SoftwareColloqui per Customer Support Specialist presso Greenhouse SoftwareColloquio di Greenhouse Software


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      Colloquio per Customer Support Specialist

      2 apr 2016
      Dipendente anonimo
      New York, NY
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Greenhouse Software (New York, NY) nel mese di mar 2016

      Colloquio

      Interviewing with Greenhouse was by far the best interview experience I have had in my career thus far. After submitting my resume and cover letter online, I was contacted by a recruiting coordinator within two days. She was friendly, warm and knowledgable, and set a great tone for the rest of the process. The first step in the process was a phone screen with a current Customer Support Specialist- we had a brief chat about my background, my relevant experience, and my goals. I felt like the company was genuinely interested in learning about me beyond my qualifications as listed on my resume. The next day, I had a brief touch base call with the recruiting coordinator- I had a chance to reiterate my excitement for the position and ask any outstanding questions I may have had. She filled me on the next step in the process- a take home activity to complete over the weekend. The activity itself was fun to complete. It gave me a chance to show off my ability to perform essential functions of the position I was applying for in a practical and fun way. I admittedly chose what I felt might've be an out-there topic for my project, so I was pleased when I got very positive feedback on my work. It reaffirmed my interest in the company, and drove home the point that Greenhouse isn't quite like any other company. The next step in the process was a more in-depth call with another current member of the Customer Support team. This call took about an hour, and the questions really delved into my experience and how it would translate into the position. After each question, I was offered validating feedback that showed engagement and active listening. The call made me feel great, and I ended it feeling like I'd really been able to convey the value I would add on the team. The next day, I received an email arranging the final step- an on-site interview at the Greenhouse office in NYC. This interview was quite long, but don't let that intimidate you. I was given the opportunity to meet five different members of the Greenhouse team in various roles within the company. These interviews assessed my cultural fit, gave me an opportunity to ask questions of potential teammates, elucidated what my potential growth opportunities within the company could be, and familiarized me with what the day-to-day functions of the position are. Overall, the experience was incredibly positive. I left feeling like I would really fit into the team and excited about the work I could do with the company. The next day, I received an offer and quickly accepted. I am so impressed with Greenhouse, and believe you will be, too- they really practice what they preach in terms of great recruiting process and candidate experience.

      Domande di colloquio [1]

      Domanda 1

      In the on-site interview, be prepared for a fun, but potentially challenging, role-play activity where you use your prior knowledge to demonstrate your proficiency in an essential function of the position
      Rispondi alla domanda
      14

      Altre recensioni di colloqui per Customer Support Specialist presso Greenhouse Software

      Colloquio per Customer Support Specialist

      13 ott 2023
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Greenhouse Software (Dublino, Dublino)

      Colloquio

      Great interview process it was great to feel included and it was an impressive interview plan which allowed me to showcase all of my individual skills. It was such a comfortable environment and can't thank the Greenhouse team enough/

      Domande di colloquio [1]

      Domanda 1

      They asked me how I felt about their company culture.
      Rispondi alla domanda
      1
      avatar
      Risposta di Greenhouse Software
      2y
      Thank you for your positive feedback! We're thrilled to hear that you had a great interview experience with us. We value inclusivity and are glad you felt comfortable showcasing your skills. The Greenhouse team appreciates your kind words!

      Colloquio per Customer Support Specialist

      19 nov 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho sostenuto un colloquio presso Greenhouse Software

      Colloquio

      Arduous and time consuming. They are using us applicants as free test subjects to assist in training their employees on the software product they sell…A product which assists other companies with hiring. What better way for Greenhouse employees to gain firsthand experience of their product than to have an unending stream of applicants at their disposal to toy with and waste about a month of their lives. Half the people I met with were “nice”. The other half bordered on snobby to contrived to condescending.

      Domande di colloquio [1]

      Domanda 1

      What personality traits do you think are important for the CS Specialist role?
      Rispondi alla domanda
      2
      avatar
      Risposta di Greenhouse Software
      3y
      Thank you for your feedback. It sounds like you did not have a positive experience interviewing with us and I apologize for that. It is important to us that our interviews are engaging and a good use of your time and it sounds like we missed the mark. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.

      Colloquio per Customer Support Specialist

      10 nov 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Greenhouse Software

      Colloquio

      The process was very transparent and structured. Started with a 15 min phone screening with a recruiter who asked questions about what DE&I meant to me and explained in detail the role/salary/schedule. Next step was a 30 min phone interview with a team manager who asked questions to learn more about you work/learning style. After that I was sent an assignment that took about an hour to complete. Next was a 2 1/2 hour zoom interview where I first met with a member of the HR team, Then interviewed with a team lead, then a fellow Support Specialist. The last 15 mins of the interview I met with the recruiter to speak more about benefits and she asked me a few more HR related questions. I thoroughly enjoyed everyone I spoke with except for the Team Lead, who just seemed very indifferent during the interview. I was able to connect with everyone I spoke with except for the team lead, Which lead me to not be able to preform my best during that interview and not move on to the next round.

      Domande di colloquio [1]

      Domanda 1

      How you reach your goals, Tell me about a team member you admire, A time when you had to make a difficult decision, Why the support role is so important
      Rispondi alla domanda
      1
      avatar
      Risposta di Greenhouse Software
      3y
      Thank you for your feedback. It sounds like overall you had a good experience interviewing with us, with the exception of one interview. It is important to us that our interviews are engaging and genuine and it sounds like we missed the mark with that segment. We take feedback seriously and will be sure to share this with our team. If there’s anything else you’d like to share about your experience, please reach out to me at amy.kirsch@greenhouse.io.

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