The interview process was quite extensive. It started out with a phone interview with a former specialist. The second round was a follow-up interview with my recruiter, which was informative and gave information about what my take-home assignment would be. The take-home assignment is vague (likely on purpose) and was time-consuming to complete, but also worthwhile -- you are given 1-2 business days to complete it. After that, I was moved on to a phone interview with a Customer Support Manager that lasted about 30 minutes. A few days after that I was invited to join the on-site for an in-person interview. The in-person interview lasted about 4-hours and I chatted with about 8 different people from the company. While it was great to see the space in-person, most of the interviews were conducted via Zoom (Skype-style software) and the only in-person interviews I had that day were with two reps in the same position I was applying for. The interview process is extensive, and for the role that I was applying for, it seems a bit too extensive. The position pays $18/hour, but since you are working 5 hours overtime each week, they factor that into the advertised $45,000/yr pay. Overall -- it was a positive experience, and while the process itself was extensive, I certainly learned a lot about the company and position.