Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso H E B
Colloquio
I was called for an interview about two weeks after my initial application. We were placed with three managers, The head customer service manager, her assistant manager, and the assistant store manager. He's literally the person who runs the entire store. There was about eight people in the initial group interview including myself. We had to draw name tags, sell a HEB brand product, and play a team game, which I hear varies from store to store. Then you are called in for a private interview with the manager you will be under ie: if I had wanted to work in grocery instead of customer service the grocery manager would be my second interviewer.
Domande di colloquio [1]
Domanda 1
How did you handle a time when a customer was angry with you?
Ho sostenuto un colloquio presso H E B (Temple, TX)
Colloquio
Virtual interview comes first, most likely a screening interview!
The in-person interview is where they gauge your customer service attitude and ask about your availability. It is a relaxing, low-pressure interview process that still ensures the right people are hired.
Domande di colloquio [1]
Domanda 1
How would you respond if a customer couldn't find an item on your shelf, and you noticed you were out of stock?
Three stages of interviews. One is through the phone. Second is with the department manager. Third is with the General Manager. They will call you back after each stage if you pass it.
digital interview, followed by in person with department lead and then store manager. the interview was very simple and they all just seemed like they wanted to get to know you.