It was mostly role playing. The manager who interviewed me acted out several scenarios of upset customers.
They also had an ice tea that they wanted me to sell, giving me about a minute to inspect the item first.
Domande di colloquio [1]
Domanda 1
Dog food was spilled in a customers trunk. How do you handle the situation?
Ho sostenuto un colloquio presso H E B (Brenham, TX)
Colloquio
The interview process is unique and done in a few parts. There is a group interview where you interact with other applicants. They also ask you one on one questions in a more traditional interview setting.
Domande di colloquio [1]
Domanda 1
What would you do if a customer wanted to speak to a manager?
Basic questions . Just trying to see if you fit I. With them. Pretty easy. Not too hard if you can answer . It was that and a lot of situations and scenarios that they asked about
Ho sostenuto un colloquio presso H E B (Belton, TX)
Colloquio
It was an online format. Personal video recording responding to basic interview prompts. There was also a small competency examination to test for basic math and reading skills as well as some personality questions.
Domande di colloquio [1]
Domanda 1
They asked about a time when you had to interact with a disgruntled customer