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      HGS

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      Ricerche correlate: Recensioni su HGS | Offerte di lavoro di HGS | Stipendi di HGS | Benefit di HGS
      Colloqui di HGSColloqui per Customer Service Representative (CSR) presso HGSColloquio di HGS


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      Colloquio per Customer Service Representative (CSR)

      15 giu 2026
      Candidato anonimo a colloquio
      Vancouver, BC

      Altre recensioni di colloqui per Customer Service Representative (CSR) presso HGS

      Colloquio per Customer Service Representative

      25 mar 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso HGS (Vancouver, BC) nel mese di apr 2026

      Colloquio

      The hiring process starts well with an initial screening and final interview, but the post-interview stage shows a complete lack of organizational standards. Despite following up multiple times via email and social media, I was completely ghosted after a single, brief response, having been told they would update me soon, but they have not reached out ever since. Leaving a candidate hanging for weeks instead of sending a simple rejection is highly unprofessional and a major disrespect to my time. The job market is difficult, and companies must respect applicants' effort. I will never apply to HGS again, as they have shown clear red flags. An automated reply telling applicants to contact a support email does not hide how disorganized and unacceptable the communication framework is, and the fact that candidates are being treated as entirely disposable data. I am sharing this to provide transparency for future candidates. After completing the final interview stage, communication completely ceased. Despite following up, I received no update. Candidates invest a lot of time into this process, and there should be accountability regarding basic communication. I hope this review serves as a necessary wake-up call for how people are treated. There is a clear double standard in the recruitment process. Communication is only given to accepted applicants, while rejected and backup candidates are completely ghosted. It truly makes one wonder how a company's customers would feel if they knew how poorly job candidates are treated behind the scenes. There must be professional accountability for this level of disorganization, and I am speaking out so future candidates know exactly what to expect.

      Domande di colloquio [1]

      Domanda 1

      How would you deal with a customer in a difficult situation?
      Rispondi alla domanda
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso HGS

      Colloquio

      Interview process was smooth . It was like virtual hiring event . First they check your status or if you are eligible then move to interviewer. The whole process took about 30 minutes. Interviewer was nice and kind

      Domande di colloquio [1]

      Domanda 1

      How do you handle a upset customer?
      Rispondi alla domanda
      avatar
      Risposta di HGS
      2mo
      Thank you for sharing your interview experience with HGS. We’re glad you found the process smooth and the interaction positive.

      Colloquio per Customer Service Representative

      5 mar 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso HGS

      Colloquio

      interview was quite easy, just know how to answer with the star method, be clear when talking. also try to ask question doing the interview. Then also mention you are fast in typing.

      Domande di colloquio [1]

      Domanda 1

      mention a time you handle a difficult customer
      Rispondi alla domanda
      avatar
      Risposta di HGS
      3mo
      Hi, thank you for sharing your interview experience at HGS. We wish you all the best.