Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso HSBC (Lewisham, England) nel mese di set 2025
Colloquio
Went straight from online application to a 1 to 1 interview with the person in charge of all south London branches. Brief getting to know you like why did you apply, how did you get here today then about 7 competency questions.
Should last for an hour, told me after 1st competency question my answers were too short. Try to speak for 5 mins per question using STAR format.
Seemed concerned with my commute time, indicated possibility of successful candidate being placed in a branch closer to their home and that they would have a meet and greet with the actual branch manager to check culture fit as next step. Successful candidate would have been contacted within few days.
Did take a photocopy of passport but didn't check the other documents you're asked to bring to the interview.
Altre recensioni di colloqui per Customer Service Consultant presso HSBC
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso HSBC nel mese di set 2025
Colloquio
Zoom meeting to which the interviewers were late. Making odd facial expressions while I gave my answers. They said they would let me know the outcome within the next 2-3 weeks. I waited a month and checked myself and my application was unsuccessful. Very poor form
Domande di colloquio [1]
Domanda 1
Explain a time you went above and beyond for a customer
Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC (Londra, Inghilterra) nel mese di lug 2025
Colloquio
Face to face interview, 6 questions and online assessment if you pass interview which takes about half an hour. Some Questions was job related others were about your experience and some was personal.
Domande di colloquio [1]
Domanda 1
What’s a difficult situation you’ve had to deal with.