Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso HSBC (Salisbury, Inghilterra) nel mese di mar 2017
Colloquio
Applied online - Passed, onto next stage
Online assessment - Relatively fine, ensure you do your practice prior to attempting. Passed, onto next stage
Telephone interview - Only asked about customer service & making difficult decision. Ensure you use appropriate STAR method. Praised for honesty and detail. Passed, onto next stage
Face to face interview - Asked series of capability questions, such as customer service, dealing with change, communication etc. Also asked what i know about HSBC. Pretty standard, inquisitive.
Very friendly and relaxed environment. Phoned the next day from face to face interview to be offered job. Overall process 2-3 weeks.
Domande di colloquio [1]
Domanda 1
Customer service
Dealing with change
Communication
Upset customer
Ho presentato la mia candidatura di persona. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso HSBC
Colloquio
Pleasenr. Very formal, however staff interviewing were lovely and made me feel comfortable and st ease. I had 2 interviewing me. About 5 questions were asked, and last approx 45-60mins
Domande di colloquio [1]
Domanda 1
Tell me about HSBC and the role you’ve applied for
face to face interview, length in around 30 minutes, with H R manager, at HSBC Olympic Office. Keen competition as there are 10 other candidates waiting behind me, but all of them looks like experienced hire.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC (Hong Kong) nel mese di ott 2022
Colloquio
A Zoom interview with some basic calculating and role play (e.g. counter staff assists customer to pay his credit card bills that is in a hurry) to see your reaction and handling with customers.
Domande di colloquio [1]
Domanda 1
Basic calculating and role play (e.g. counter staff assists customer to pay his credit card bills that is in a hurry) to see your reaction and handling with customers