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      Ricerche correlate: Recensioni su HSBC | Offerte di lavoro di HSBC | Stipendi di HSBC | Benefit di HSBC
      Colloqui di HSBCColloqui per Branch Customer Service Representative presso HSBCColloquio di HSBC


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      Colloquio per Branch Customer Service Representative

      29 gen 2013
      Candidato anonimo a colloquio
      Nessuna offerta

      Candidatura

      Ho sostenuto un colloquio presso HSBC

      Colloquio

      Apply online and got phone interview after two weeks. The question is easy but no respond from HR.

      Domande di colloquio [1]

      Domanda 1

      Explain that custom angry with you.
      Rispondi alla domanda

      Altre recensioni di colloqui per Branch Customer Service Representative presso HSBC

      Colloquio per Branch Customer Service Representative

      11 mar 2016
      Candidato anonimo a colloquio
      Glasgow, Scozia
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso HSBC (Glasgow, Scozia) nel mese di feb 2016

      Colloquio

      Online application, situational judgement test then they phoned me and asked some brief competency questions. They then arranged a telephone interview where I was asked six competency questions. The interviewer said I did really well and I had passed that stage and someone would be in touch to let me know if I would be invited for a face to face interview. One month later and still heard nothing I phone have (who have no number for resourcing or recruitment) and spoke to someone who said she would pass on my details to her manager who would try and get them to the right person and "hopefully" someone would be in touch. Around a week later they updated the application status on the career page from Phone interview passed to application unsuccessful- though still didn't bother to contact me. Highly disappointing way for such a big company to treat people, no care or respect for an applicant in this case.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time you went above and beyond for a customer
      Rispondi alla domanda
      2

      Colloquio per Branch Customer Service Representative

      10 nov 2015
      Dipendente anonimo
      Valley Stream, NY
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso HSBC (Valley Stream, NY) nel mese di ott 2015

      Colloquio

      I've applied for positions at this company on and off for 10 years. I pursued them very aggressively over the last two years for an RB position for nearly 3 years. Finally got called for an interview for a part-time Branch Customer Service Rep which is a Teller position at most places-I decided to interview. First step was a phone interview. Recruiter- polite and phone friendly. Discussed the position briefly asking about my background. She recommended me for an interview with the branch. I got called by another recruiter one week later and went in for a branch interview. The manager and assistant manager sat in together and were welcoming and had great energy. The interview lasted almost an hour so I was advised they were looking to fill the position immediately.

      Domande di colloquio [15]

      Domanda 1

      Tell me about tour current position.
      Rispondi alla domanda

      Domanda 2

      Are you comfortable selling and creating referrals?
      Rispondi alla domanda

      Domanda 3

      Where do you see yourself in the next 3-5 years?
      Rispondi alla domanda

      Domanda 4

      How do you feel about the commute from home to this location?
      Rispondi alla domanda

      Domanda 5

      Tell me about your sales goals?
      Rispondi alla domanda

      Domanda 6

      What did you do to meet your sales goals?
      Rispondi alla domanda

      Domanda 7

      What do you do to suggest referrals?
      Rispondi alla domanda

      Domanda 8

      How do you determine that you have a sale?
      Rispondi alla domanda

      Domanda 9

      Are you familiar with online banking? Mobile banking? Security device?
      Rispondi alla domanda

      Domanda 10

      What's the most amount of cash you've handled as a Teller?
      Rispondi alla domanda

      Domanda 11

      How many years for cash handling experience do you have?
      Rispondi alla domanda

      Domanda 12

      How many years of retail banking experience do you have?
      Rispondi alla domanda

      Domanda 13

      Do you speak another language other than English?
      Rispondi alla domanda

      Domanda 14

      Walk me through your job duties?
      Rispondi alla domanda

      Domanda 15

      Do you feel comfortable navigating customers through online banking when they need help or are locked out?
      Rispondi alla domanda
      11