Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC (Birmingham, Inghilterra) nel mese di mar 2025
Colloquio
First a phone interview then an online assessment then an in person interview. The in person interview was disappointing as there is no opportunity to talk about your experience or skills. It is a competency based interview so research the STAR technique before interviewing.
Domande di colloquio [1]
Domanda 1
Tell us about a time you went above and beyond for a customer?
Tell us about a time someone asked you to do something that made you uncomfortable?
Ho sostenuto un colloquio presso HSBC (Leeds, England)
Colloquio
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HSBC nel mese di lug 2025
Colloquio
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Domande di colloquio [1]
Domanda 1
Tell me about yourself
Why do you want to work in a call centre
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso HSBC (Birmingham, Inghilterra) nel mese di mag 2025
Colloquio
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Domande di colloquio [1]
Domanda 1
Tell me about a time you went far and beyond for a customer?