first manager gave his intro, took my intro started asking me about questions technical and about myself. Then manager told me about the role and duties. and how i can be a good part in the organization

The process started with an initial screening conversation followed by an in-person interview at the branch. The interview was professional but also welcoming and conversational rather than overly formal or intimidating. The team asked a mix of behavioral and situational questions focused on customer service, communication, handling pressure, and adaptability. They also discussed licensing, training, expectations, scheduling, and long-term growth opportunities within the company. Overall, the atmosphere felt supportive and respectful, and the process moved forward in an organized manner.