1) applying online 2) 1 week later, phone call from recruiter to schedule phone interview 3) phone call with recruiter, 30 minutes 4) 1 week later, phone call with Regional Director, 30 minutes 5) 3 days later, phone call with Sales VP, 30 minutes 6) 1 week later, working interview at center (scheduled from 10AM-5PM) Working interview: Attend morning meeting to listen to staff present, follow members of staff around center, role play with Regional Director, lunch with Regional Director, shadow Office Manager

Initial application was followed by a phone interview with the recruiter and subsequent phone interviews with the area manager and vice president of operations. After taking the personality test, I had a face-to-face interview in a local center with the manager which consisted of situational questioning and interactive tasks. Following a background check, I was presented with an offer letter. I was kept apprised of each step by the recruiting department--they did a fantastic job.