Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Harvard University nel mese di ago 2017
Offerta accettata
Esperienza positiva
Colloquio difficile
Candidatura
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Harvard University (Boston, MA) nel mese di ago 2020
Colloquio
Started with a phone screen through HR. Then I interviewed with my Manager, my Manager's manager Team Members, and the CIO. Overall they were very responsive and transparent about the interview process.
Domande di colloquio [1]
Domanda 1
Tell me about a time you dealt with an upset customer.
I had a phone screening, then two in-person interviews with several people. The whole process took over a month I believe, but it was well worth it. They split up the interviews so I wasn't speaking to more than two people at a time, which I appreciated. I find panel interviews to be way more stressful than necessary. My first set of interviews felt a bit rushed, probably because the people interviewing me were conscious of going over into someone else's time. However, the second set was more relaxed and went over the time allotted because they wanted to provide as much information about the position as possible.
Domande di colloquio [2]
Domanda 1
How have you dealt with users that are frustrated/stressed out?