The interview process was somewhat extensive. It began with emailed assessment questions that included real-life scenarios. Then, it moved on to a phone interview with an HR employee. Then, it was a zoom interview with two people from the CX Team, where it also began with written assessment questions. After feeling pretty positive after the final interview, I was told I would hear back from HR within a few days. About a week later, I received an email saying that the hiring for the role I was interviewing for was put on hold. Completely understandable considering the timing, but also frustrating for the amount of time and effort spent interviewing.