Ho presentato la mia candidatura online. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Health Net (New York, NY)
Colloquio
Although the interview was scheduled promptly there was an hour wait to be interviewed. The interview brief and the focus was on how effective you have and will communicate in a less than ideal situation.
Domande di colloquio [1]
Domanda 1
Describe a situation in which you had to communicate with an irate customer and how did you handle it
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso Health Net (Woodland Hills, CA) nel mese di feb 2021
Colloquio
The interview is virtual through zoom and it takes about 20-35 minutes. They want to hire people that are highly empathetic with great customer service. They also want to know if you can take responsibility for your actions and self motivated. They would want to know of moments where you showed you have all those qualities.
Domande di colloquio [1]
Domanda 1
What’s the difference between empathy and sympathy?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Health Net (Rancho Cordova, CA) nel mese di ott 2019
Colloquio
Easy apply and good interview technique. It is a lot like the STAR format. Give me of an example when? Situation, Task, Action, Result. Other typical questions, where do you see yourself in 3 yrs and 5 yrs.?
Domande di colloquio [1]
Domanda 1
Give me an example of a time when you dealt with a customer you was upset and how did you handle it?
