Not bad just have to deal with a lot of customers that my be mad for no reason or impatient people. Overall great place to work and start a career in call center jobs.
Domande di colloquio [1]
Domanda 1
Explain to me the differences between these two plans
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso HealthSource RI (Providence, RI) nel mese di giu 2016
Colloquio
They ask tipical customer service questions like explain a time you had an upset customer and solved the situation. They make you take a typing test that is easy and also role play with the interviewer as if you were taking a live call. The interview process was easy and quick.
Domande di colloquio [1]
Domanda 1
explain a time you had an upset customer and solved the situation