Unprofessional "180" Turnaround – Beware of Mixed Signals Rating: 1/5 Stars Interview Experience: I applied online and was quickly contacted by the Director of People and Culture, Matthew D., who reached out via LinkedIn. We set up a 30-minute Zoom call that initially went very well. The first half was professional, covering the company and the role, but it quickly shifted into a more personal, friendly conversation. We discussed hobbies and interests, and we actually went over the allotted time because the rapport was so strong. By the end of the call, Matthew explicitly stated he wanted to move me forward to the next phase: an interview with the CMO, Shawn. He noted that Shawn was relatively new to the business (less than a year) and even offered to have a "prep call" with me the following week to ensure I was ready. I thought this extra mile was unorthodox but appreciated it. The Ghosting & Generic Rejection: After sending a thank-you email, I heard nothing. After a full week of silence, I followed up to check on the status of the meeting with the CMO. To my absolute shock, I received a cold, generic "template" rejection stating they were not moving forward. When I politely followed up to ask what had changed—given that a move to the next round had already been verbally confirmed—I was met with total silence. Final Thoughts: This kind of "180" turnaround with no explanation is highly unprofessional and disrespectful of a candidate's time and emotional investment. It’s one thing to change directions; it’s another to promise a next step and then send a canned rejection without the courtesy of a brief explanation. This behavior aligns with the low ratings this company has on Glassdoor (2.4/5). If this is how they treat candidates they claim to "enjoy" talking to, I can only imagine the lack of respect shown to internal employees. Do yourself a favor and read the reviews before spending your time here. Treat people with basic decency.