I interviewed with the hiring manager and the manager. I saw shown around the different areas of the office, given the opportunity to listen to 2 phone calls in real-time, and then completed the interview. After the interview, I spoke with the manager and it was a good experience. I regret not asking questions when they asked me if i had any. I always say that as optional until I did some research on my own and found out that they view that portion as a representative of how invested you are in working at that company.