There was a meet and greet to share information about the company. Then the open positions they were hiring for were posted and the hiring manager for each position was available to answer questions about the position. Two weeks later we were able to apply online for the position we were interested in. About a month later, the actual interview took place. Everyone who applied online came in for an interview. We were called one by one to interview with the HR Associate for the position we applied for.

The interview process was professional and well organized. The interviewer asked questions about my customer service skills, communication, experience, and ability to handle guests. I also learned more about the company culture, responsibilities, and expectations for the Guest Service Agent role.”