I applied online and was contacted a few days later. No phone interview, just scheduled a time to go in. Very long interview process. I met with at least 4 managers on property. Spent about 3 hours going to multiple offices located through the building to be interviewed. During the interviewing process HR called my references. The last step was a drug test administered by HR. They used a mouth swab and had to wait for results in front of HR rep which was a little uncomfortable.