Brief phone screen. On-site three hour. Mostly conversational with development manager, technology VP, and application support manager. They see themselves as a small, family owned business and this may be the root of the lack of staffing who can neither effectively nor efficiently support the needs and desires of the business. Stated a desire to move to a more agile approach. However traditional management in place will probably implement a misinformed bastardization common to the greater Pittsburgh area. Initial feedback was GREAT then ghosted.