Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso HubSpot
Colloquio
1 phone call with recruiter, 1 video interview and 3 more video interviews. Interviews based off all situational questions not to do with customer support and there was very little interest in personality or who you are as a person. 1 interviewer was very unfriendly seemed she didn't want to be there, and feedback at the end was very vague.
Domande di colloquio [1]
Domanda 1
tell us about a time you dealt with a difficult co worker
Sorry to hear you had a negative experience-we always try to balance efficiency with clarity, and it sounds like you got some feedback, but were seeking more specifics. Thanks for letting me know, appreciate the feedback always! -Katie
Altre recensioni di colloqui per Customer Service Specialist presso HubSpot
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso HubSpot nel mese di ago 2025
Colloquio
Poseen buena comunicación con el candidato, en total son 3 entrevistas, te ayudan a prepárate con material y lo que se espera de la entrevista, son claros con los estados y dan retroalimentación.
Domande di colloquio [1]
Domanda 1
Experiencias laborales previas
Customer first mentality
Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso HubSpot (Dublino, Dublino) nel mese di lug 2023
Colloquio
I was contacted on LinkedIn by a HubSpot employee, they introduced the job description and the salary. In my opinion, the hiring process is too long, you have to "pass" 3 stages. Then I booked a 30-minute call with the recruiter, she was very nice on the phone, she made me feel like I was talking to a friend. I passed to the next stage, which was role play with a TL, it was fun, but I didn't pass apparently because I wasn't feeling comfortable with ambiguity.
Domande di colloquio [1]
Domanda 1
-What are your responsibilities in your current job? -How do you deal with feedback? -What's your salary expectation? -Tell me about a time when you failed ? -Tell me about a time when dealt with a difficult customer?
Clear communication from the hirer on what the job entails and how the interview is conducted. Got to the 3rd round where I had to simulate assisting a customer with their issues.
Domande di colloquio [1]
Domanda 1
Tell me a time when you met with a difficulty at work.