Three step interview process, including an on-site visit. I met with the regional hug director, a mid level staff member, and an executive leader. I also was invited in for a tour of the facility. I was offered the job but declined it because in my tour of the facility I saw significant racial disparities in how staff were treated and the benefits they received. When I shared my concern with the organization in a follow up conversation, they got really defensive and told me I didn't understand business. This indicated to me this is an organization that is not as open to feedback and growth as they said they were and that they intended to continue to replicate this inequitable model as they opened new locations. Definitely not the right fit for me.