Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso IBM nel mese di gen 2015
Colloquio
Little tough as they focused mostly on ITIL practices. Mostly they ask about the process you have followed in the previous company and ITIL based questions. Initial interview was with SME's, then Delivery Manager followed by HR round. Previous experience was an added advantage.
Domande di colloquio [1]
Domanda 1
All about ITIL. Like Incident, Problem and Change and their interrelationships
Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso IBM (Bengaluru) nel mese di ott 2016
Colloquio
It was a lot smoother for me but when i spoke to my colleagues it was a very long and time consuming process for them. First was a telephonic round with the team lead followed by face to face with the manager. No HR round was conducted and offer was rolled out in a weeks time as I had another job offer in hand which i had to report in a weeks time
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso IBM (Nuova Delhi) nel mese di gen 2014
Colloquio
Basic introduction, ITIL concepts, Profile background, General understanding of service management concepts, understanding of incident flow and stakeholder management. KPI's and CSF of Major incident management. ITIL concepts, Profile background, General understanding of service management concepts, understanding of incident flow and stakeholder management. KPI's and CSF of Major incident management
