First we had to do an online test, then we had to prepare a presentation which we were then asked to present at interview and then offer acceptance. The interview was an hour, presentation for 15 mins and then questions for the rest of the time.

I was contacted by the recruiter who was initially very responsive and had a couple of informal phone interviews with them. I then progressed to a thirty minute interview with the hiring manager and was told within a few days I would go to the final stage - a case study and a final interview. I organised the final interview, despite being on holiday, as they seemed very keen to interview as soon as possible. I completed the final interview, which was largely the same questions I'd been asked by the hiring manager and during the first interview. I was told I'd hear within 24 - 48 hours. After a week, I contacted the recruiter and got an out of office - they hadn't informed me they'd be on holiday for 2 weeks or given me an alternative contact. When I contacted another recruiter, I was told they didn't know the outcome and couldn't find out so I'd have to wait. The recruiter was back from holiday and still hadn't contacted, I had to chase 4 times to get a response that they "really liked me and wanted to hire me but the role was no longer available but they'd want to contact me about future roles as I'd be a great fit for ICF" (they have never done since). When I asked for feedback and clarification about why the role is no longer available I was ignored again by the recruiter. The behaviour of the recruiter has reflected really poorly on ICF as a company and I would not recommend applying or interviewing for a role here.