Ho sostenuto un colloquio presso IHG Hotels and Resorts (Hayman Island)
Colloquio
Online application, casual phone interview, formal virtual interview. Questions were very scenario based. Overall some difficulty but generally a pleasant application experience. Questions were around customer service, complaints, hotel departments, front desk tasks etc.
Domande di colloquio [1]
Domanda 1
There's a large queue at reception and guests are getting visibly frustrated, what do you do?
Ho sostenuto un colloquio presso IHG Hotels and Resorts (Phú Quốc)
Colloquio
Interview via whatsapp due to Covid 19 directly with Front Office Manager. After that, I was asked to provide the referee information. Once you pass the interview, the HR will contact you to deal about the salary
Domande di colloquio [1]
Domanda 1
Are you able to work night shift ? And can you list some name of night audit reports?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso IHG Hotels and Resorts
Colloquio
They quickly introduced the hotel and asked me about my work experiences. Also, they asked me what i know about the hotel. They are so friendly and pretty easy going.