Ho presentato la mia candidatura online. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso IKEA nel mese di nov 2014
Colloquio
The process was very long. It took about three months to complete the process. The first thing I did was fill out the application online and then I received a phone interview a couple of weeks after that. At the end of the phone interview the lady told the store would be contacting me for face to face interview in two weeks. It took them about close the three weeks to contact me for the face to face interview. The face to face interview went great. I was interview by two members of the manager team.At the interview they told me they would contact me in three weeks with a decision. This took place the week before Thanksgiving and I didn't receive a call back offering me the job until the first week of the new year.
Domande di colloquio [1]
Domanda 1
Have you ever dealt with a difficult customer? How did you handle the customer? Did the customer leave satisfied?
Ho sostenuto un colloquio presso IKEA (Nottingham, Inghilterra)
Colloquio
Easy friendly general questions nothing too taxing seemed to be very welcoming and kind hopefully hear back soon as really enjoyed learning about the company and they seemed to value their work
When explaining the IKEA cashier interview process, I would say that it generally starts with an online application, followed by a brief phone or virtual screening. If successful, candidates are usually invited to either a group interview or a one-on-one meeting with a hiring manager. During the interview, they often ask situational and customer-service related questions, like how you would handle a busy shift or deal with a difficult customer. They also focus on teamwork and IKEA’s values, so it helps to reference how your past experiences match their culture. Interviews are normally friendly, not too difficult, and candidates often hear back within a week if they move on to the job offer or background check stage
Domande di colloquio [1]
Domanda 1
One of the questions they asked me was ‘How would you handle a situation where a customer is frustrated or upset?’ I answered by explaining that I would stay calm, listen to their concern, apologize if needed, and try to find a solution or ask a supervisor for help if I couldn’t resolve it myself. I also mentioned that good customer service involves patience and staying positive even when the store gets busy
Ho sostenuto un colloquio presso IKEA (Etobicoke, ON)
Colloquio
I applied online and then was called to come in for an interview. Two men interviewed me. One was checking his phone every few minutes.
Stupid questions were asked. I didn't feel like they were listening to me. I
Domande di colloquio [1]
Domanda 1
Name a time that you had to deal with a difficult customer.
