The interviewer ran through about 5 detailed scenarios orally and asked what I would do in the given collections situation. It required me to think on my feet. I was not given advanced notice of the scenarios.
Domande di colloquio [1]
Domanda 1
If someone you were trying to make a collection from got violent or angry while you met with them, what would you do?
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso IRS (Seattle, WA) nel mese di giu 2007
Colloquio
Inteview process involved a presentation by IRS personnel regarding the position and the interviewing process. After the presentation, each candidate was interviewed in a private interview by two IRS personnel. The agents read from a list of questions. Questions typically began with "How would you reply to a taxpayer who said/did _____." After the interview, each candidate participated in a mock telephone conversation in which the candidate played the role of an IRS collection agent and the caller played the role of an irate taxpayer.
Domande di colloquio [2]
Domanda 1
How would you respond if the taxpayer said a lien on his property would prevent him from obtaining the money necessary to pay the taxes.