First had to go to a group interview at the store. There was about 15-18 people there for two positions. There was a nice spread of snacks as well as white and red wine. The slide show was interesting and the presenter was engaging and friendly. Then after that, a couple days later, I had a phone interview. Then a skype interview.

Received a phone call from the store manager to schedule an in-person interview. The interview was done in-store, basically going through past (retail) experience and had several role-specific questions. Manager in that specific branch tends to hire more keyholders than sales associates; if you're an experienced retail worker it's likely to be offered a keyholder role if they're also looking.