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      Ricerche correlate: Recensioni su Intercom | Offerte di lavoro di Intercom | Stipendi di Intercom | Benefit di Intercom
      Colloqui di IntercomColloqui per Customer Support Engineer presso IntercomColloquio di Intercom


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      Colloquio per Customer Support Engineer

      8 giu 2023
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza neutra
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino)

      Colloquio

      1. Email from HR with Written Assessment (questions of the assessment are below) 2. Once I completed the assessment and sent it off, a follow-up call was conducted by HR. ( general HR-related questions on experience, salary, etc. 3. Got a follow-up rejection email after the phone screening. 4. Asked for feed back but never received it.

      Domande di colloquio [1]

      Domanda 1

      1. Describe a coding solution that you were most proud of. This could be a small problem that you solved smartly, or a larger problem that you had to break down into pieces. Please include the details on the specific scenario, the blockers you came up against, and your specific technical efforts to build the solution. 2. Troubleshooting - You've been chatting with a user who is writing code to interact with our API, but they are getting HTTP 504 status code errors and they've requested assistance. How do you help them identify the root cause and work through the errors? What kind of information would you gather from them, and how would you use that to help solve the issue? 3. Ruby on rails code snippet and you have to identify the problem with the code. 4. Can you give us an example of when you’ve helped a customer solve their actual problem, rather than treating the symptom? This could be a time where you had to figure out what the customer's actual goal was, even if it wasn't clear from their original question or problem. 5. Tell us about a time where you didn't know what to do next, or how to solve a challenging problem. Explain the scenario, how you decided on what was needed, how you prioritized it, and the final outcome. Note: These questions came in a document, so you will be given a few days to complete them.
      Rispondi alla domanda
      4

      Altre recensioni di colloqui per Customer Support Engineer presso Intercom

      Colloquio per Customer Support Engineer

      6 mag 2025
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino) nel mese di dic 2023

      Colloquio

      I received the first home test sent by email, which I had to solve at home, then a phone interview with Mager, the next stage was supposed to be with the HR manager online but unfortunately on the day when the interview was supposed to take place I received an email that they had already hired someone. In general, I had a positive experience.

      Domande di colloquio [1]

      Domanda 1

      "Walk me through your CV" "Give an example when you had to handle an angry customer"
      Rispondi alla domanda

      Colloquio per Customer Support Engineer

      22 apr 2024
      Candidato anonimo a colloquio
      Dublino, Dublino
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Intercom (Dublino, Dublino) nel mese di nov 2023

      Colloquio

      I got the Take Home Test which I had to send back, questions with coding solutions that I was proud of, troubleshooting, fixing some errors and correcting the code in Ruby, then I had a conversation with HR, a very nice, relaxed conversation, behavioural questions and the next one suppose to be with another HR, on the day of the interview, I received a message that it would not take place because they had already found someone else for the position.

      Domande di colloquio [1]

      Domanda 1

      Give me an example of when you have to deal with an angry customer Tell us about a time when you didn't know what to do next, or how to solve a challenging problem. Explain the scenario, the steps you took, your thought process, and the final outcome
      Rispondi alla domanda

      Le migliori aziende per "stipendio e benefit" vicino a te

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      4.0★Stipendio e benefit