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      Intercom

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      Ricerche correlate: Recensioni su Intercom | Offerte di lavoro di Intercom | Stipendi di Intercom | Benefit di Intercom
      Colloqui di IntercomColloqui per Customer Success Manager presso IntercomColloquio di Intercom


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      Colloquio per Customer Success Manager

      23 dic 2024
      Candidato anonimo a colloquio
      Chicago, IL
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Intercom (Chicago, IL) nel mese di nov 2024

      Colloquio

      The interview process was straightforward and well-structured: a phone screen, followed by a 1:1 with the hiring manager, a presentation, and then a panel interview. While I didn’t progress to the final stage, the recruiter initially extended an opportunity to discuss feedback on my performance. However, after I requested to set up that call, I received no response, which was a disappointing conclusion to an otherwise positive process.

      Domande di colloquio [1]

      Domanda 1

      Give a specific example of customer challenge and how you helped resolve it
      Rispondi alla domanda
      1

      Altre recensioni di colloqui per Customer Success Manager presso Intercom

      Colloquio per Customer Success Manager

      25 mar 2026
      Candidato anonimo a colloquio
      Londra, Inghilterra
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Intercom (Londra, Inghilterra)

      Colloquio

      The initial recruiter call was scheduled for 30 minutes but ran to 50, largely due to the conversation following a scripted format. Some basic role-specific questions could not be answered, as the recruiter was based in a different region to the role. This felt misaligned, particularly given the emphasis on reviewing company materials beforehand, which largely mirrored the information shared on the call. The hiring manager joined the interview late and came across as abrupt in their communication style. When asked about company culture, particularly in light of existing online reviews, the response suggested these were an accurate reflection, with limited additional context or balance. I was invited to progress to a third stage, however the preparation provided by the recruiter and accompanying documentation were inconsistent. Guidance on interview approach further reinforced concerns around culture and expectations. I chose to withdraw from the process at this stage.

      Domande di colloquio [1]

      Domanda 1

      How do you manage success plans
      Rispondi alla domanda

      Colloquio per Customer Success Manager

      12 ago 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso Intercom nel mese di lug 2024

      Colloquio

      The interview process was unnecessarily long. Following a screening call I had to do an interview with the hiring manager, then 4 other interviews with different people from the company and a presentation. The process was so gruelling that I was very close to quitting halfway through. Despite that I got very little opportunity to ask questions or learn more about the company. The interviewers appeared friendly but it was very obvious that they were just reading the interview questions off a list rather than making it conversational, which felt unpleasant considering how much time and effort I put in. In the end it took them 2 weeks after the final interview to get back to me with feedback, despite the role still being open, which felt very disingenuous.

      Domande di colloquio [1]

      Domanda 1

      Describe a new process you created to benefit your company
      Rispondi alla domanda
      4

      Le migliori aziende per "stipendio e benefit" vicino a te

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      AnyVan
      4.0★Stipendio e benefit