initial phone call basically is an introduction where the talent acquisition coach explains the interview process and little bit of what we do at International SOS. After the interview asked more in depth questions and there was a test customer service assistance call to test your telecommunication abilities.

Multi-Step, multi-person interview, which includes simulated customer interaction. Overall, interviewers are friendly, and ask question Regarding your resume. The interview lasted about an hour. And the employer got back to me quickly with an answer.