Very easy interview process but it is not indicative of the job that you will be performing. They ask very basic tax questions that anyone can answer but then when you start working you are expected to be as knowledgeable as a tax expert or a CPA. You need a basic understanding of taxes to get this job but then you will be expected to know how to assist customers with any type of tax return including business tax returns, corp, S corp, partnership, etc. You are basically thrown out with no help whatsoever unless the manager favors you.