Thank you for sharing your experience and for taking the time to provide feedback. We truly apologize for any confusion or frustration you encountered during the hiring process, particularly regarding the C# coding test. We understand that you expressed your lack of experience with C#, and we regret that this wasn’t addressed properly before the test was assigned. The coding test was designed to assess technical abilities in C# that are critical for the technical support role you applied for, as many of the support queries involve troubleshooting and providing guidance within our software environment, which relies heavily on C#. We recognize that clearer communication about the requirements and expectations for this role could have prevented the misunderstanding, and we’re sorry for the inconvenience this caused you. Your feedback is valuable and will help us refine our process to ensure a smoother and more transparent experience for future candidates. We appreciate your interest in Iron Software and wish you the best in your future career endeavors.