Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso Irvine Company
Colloquio
I had a 30 minute interview over the phone with 2 people on the line. They asked about 5-7 questions mostly about customer service skills. Wanted to see if you can speak well on the phone/ have good communication skills. I had a very positive experience and everyone was nice.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with an angry customer
Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Irvine Company (Irvine, CA)
Colloquio
Went to a hiring fair and the interviews were straight forward and quite simple, basic customer services questions. Mainly focused around conflict resolution and ability to multitask in a fast paced environment.
After a phone interview with HR and being put into contact with the property manager via email, an in person interview was set up a week later with 4 property managers.
Domande di colloquio [1]
Domanda 1
Explain a situation during which you had to resolve a customer service issue with a frustrated client?