Pretty straightforward, know the brand values, their style and competitors. Have in mind how you would style a customer and the questions you would ask them. Also know your managing style and words to describe it.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso J. Crew (Seattle, WA) nel mese di set 2019
Colloquio
Phone screen with a store director, followed by 2 in person interviews with store directors. The process took awhile (over a month) but the initial manager I spoke with touched base with me every few weeks letting me know they were working out some movement in the area.
Domande di colloquio [1]
Domanda 1
What does outstanding customer service mean to you and when have you experienced outstanding customer service as a shopper?
Ho sostenuto un colloquio presso J. Crew (Maple Grove, MN)
Colloquio
Professional and fairly simple. I didn't feel like there were many curve ball questions. It helped that I had previous experience in the position in a different company. At the time, it was a helpful position to accept.
Domande di colloquio [1]
Domanda 1
(It's been years, but I believe some questions were standard...) How do handle certain situations...
Ho sostenuto un colloquio presso J. Crew (Pittsburgh, PA)
Colloquio
Store interview then regional. In person or phone/zoom. Must make it past first store interview to move on to next. Short in length of time. Typical questions. Friendly demeanor by interviewer.
