Very laid back and customer service focused. Asked a lot of behavioral questions and had many scenarios of possible situations that would happen with customers who are upset or request to speak to manager
La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso JCPenney (Albany, NY) nel mese di ago 2011
Colloquio
The interview was actually really pleasant & went well. They offered me a Customer Service Associate position within a couple of days. I don't think they bothered to check my references & they claimed to have run a background check on me although it seemed very rushed & quick. I interviewed with a HR person, then two different department managers, then the store manager talked to me. Overall it was a very easy & pleasant interview experience. What they forgot to let me know was that it was a temporary job! I found that out in orientation!
Domande di colloquio [2]
Domanda 1
How would you handle more than one customer in the check out line?
Questions about prior experience and leadership positions. Explained using STAR method to answer experiential questions. Drilled on resume specific experiences and skillset. Polite and quick process but be thorough with explanations.
Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso JCPenney (Wauwatosa, WI)
Colloquio
Interview process was very easy went in answer the few general questions use charm asked a few questions regarding schedules and was offered the position right on the spot .
