I applied through college and received an invitation for a phone interview on the very next day. The interview lasted 40 minutes. Waited 2 weeks and was invited to go to the office for a second round interview. The interview lasted 1 hour with 2 individuals, 30 minutes each. Waited another two weeks before i got the decision.

asked typical behaviorals - 2 back to back 30 minute interviews - pretty smooth process but wouldn't recommend the actual program. the internship is fun and the people are amazing but if you return, you go into a call service center for 2 years