Questions of examples where you were in difficult situations and how did you solve them. Are you flexable, how do you handle change in a fast pace environment. Tell me about yourself Tell us a time you had to deal with an unhappy/angry customer ? Describe a situation where you used teamwork? Describe a situation where you demonstrated an excellent customer service? How have you gone above and beyond for a customer? Name a problem you faced at work, what was it and how did you react to your boss correcting you? Name a situation at work you wish you handled differently? Tell me about a time when you where a member of a team of people that was not cooperating and working as well togheter as they should? Everyone breaks rules at work from time to time. Tell me about a time where you broke a rule at work and what happened? Or coworker break a rule. Describe how you handled a stressful situation but have a rewarding result?