Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso John Lewis & Partners (Londra, Inghilterra) nel mese di dic 2017
Colloquio
Completed a group interview in a group of about 15 people. We each introduced ourselves to eachother and then had 5-10 minutes to brainstorm and present ideas for a new branch. This was followed by an individual interview.
Domande di colloquio [1]
Domanda 1
I am a customer looking for a souvenir to take home, what should I buy?
Ho sostenuto un colloquio presso John Lewis & Partners (Londra, Inghilterra)
Colloquio
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Domande di colloquio [1]
Domanda 1
Describe what good customer service looks like to you.
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
Ho sostenuto un colloquio presso John Lewis & Partners
Colloquio
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.