Phone screening process was efficient and informative. Role was explained with adequate detail for a first level phone screen. The process for next steps was laid out and follow up was exactly how described.

More accurately, the interview process is a lack of process. There are many pieces in the organization moving around from outsourced to in-house several teams. After applying online, I receive an email 2 weeks later from their scheduler for a panel interview. Weird, straight to panel, no level setting or anything. We scheduled for the following week. Despite asking, no additional details were given. The invite had two names on it, but it turned out to be 3 different individuals that were not on the invite. I don't have a high bar, but I think knowing who you will be meeting with is a bare minimum. 2 were from the sales teams, and the main interviewer seemed to be distracted most of the time. Round robin "standard" questions.