Ho presentato la mia candidatura di persona. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso L'Occitane (Vancouver, BC) nel mese di nov 2016
Colloquio
I noticed the hiring sign in the window, applied online but also dropped off my resume and cover letter in person since I was familiar with the staff. A few days later, I was contacted and briefed over the phone, then invited to for an in-store interview. I felt very welcomed, was thanked for my tailored and personalized cover letter and I found the interview process relaxed, honest, friendly and respectful.
Domande di colloquio [1]
Domanda 1
Name a time that you delivered exceptional customer service.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso L'Occitane (Toronto, ON) nel mese di ott 2018
Colloquio
Easy and quick interview. The manager who interviewed me was lovely. Language skills are an asset. Be sure to research and read about the company before the interview. The manager was very impressed that I knew about the company's products and philanthropy.
I will present you with 3 situations and you have to rank them (from what would you do first to last). 1- A customer is trying to reach for an item 2- There's a spill on the ground 3- You are being called from the cash registry.
Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso L'Occitane (Edmonton, AB) nel mese di ott 2017
Colloquio
I had a group interview. There were 3 people in my group, and two of us were hired. The interview process took about a week until I got the offer. The process is relaxable.
Domande di colloquio [1]
Domanda 1
Tell me about the bad customer service experience you have ever met, and how did you deal with that?