I applied online and an HR person called me within a couple of days. She actually wanted to do the phone interview right then, but I asked to reschedule it for the next day since I was busy at the moment. (It seemed weird that they'd want to do the interview immediately without scheduling it ahead of time...) Straightforward phone interview, the questions went on and on and on. There was no conversation, it was very Q and A, and it wasn't a technical interview since it was with HR so it was much more customer service, multiple deadlines, working with clients, working on projects, previous jobs, background etc. Very basic and if you have any previous work experience to draw examples from, you should be fine. Couple of concerns though: the job is hourly and second shift, working from 3pm-11pm or 4pm-12am, including working weekends (although they try to get you two days off in a row). Might not be ideal for everyone. After the phone interview, the design director was supposed to get in touch to arrange an on-site interview. This took over a week and by then I'd been offered another position elsewhere with better hours. Everyone seemed really nice and the work seemed interesting, but the hours would have been an issue as it'd be hard to have a social life.