(1) I was contacted to schedule a phone interview. The purpose of the interview was an attempt to determine which position(s) I was qualified for. The phone interview consisted of most of the top 10 interview questions and last 30 + minutes. (2) I was then contacted for a one on one interview, where I interviewed with one of the Team managers, during the same day, my next interview was an operations manager. She had about 3 pages of "QTC interview" questions (front and back of page). Some of the questions presented included. Describe my characteristics and personality? How do you define stress? How do you handle conflict? Tell me about yourself? What do you know about the company? (3) After the phone interview, the face to face with the Team Manager and the face to face with the operations manager and "assessment" was schedule. The assessment consisted of aprox. 50 math questions (to include algebra) and anatomy and physiology 50 question assessment (multiple choice). I was also require to complete a microsoft office assessement to include renaminig and saving documents, accessing different "drives" and appending the start menu. I was also required to write a letter responding to a complaint. Last but not least, I was also required to complete and cognitive assessment ( for example: tree is to leaf; as cat is to dog. I hope this information will help the next person prepare for an interview. Good Luck