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      Liberty Mutual Insurance

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      Ricerche correlate: Recensioni su Liberty Mutual Insurance | Offerte di lavoro di Liberty Mutual Insurance | Stipendi di Liberty Mutual Insurance | Benefit di Liberty Mutual Insurance
      Colloqui di Liberty Mutual InsuranceColloqui per Associate Customer Service Representative presso Liberty Mutual InsuranceColloquio di Liberty Mutual Insurance


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      Colloquio per Associate Customer Service Representative

      14 lug 2017
      Dipendente anonimo
      Dallas, TX
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Liberty Mutual Insurance (Dallas, TX) nel mese di lug 2017

      Colloquio

      1.) Online application 2.) Online assessment 3.) Selected for phone interview( with out provide a range of dates and times you're available; they will email back with a set date and time) 4.) Phone interview; was VERY detailed. The STAR method is used. Talked clear and with confidence. She then WHILE on the phone moved me forward with setting up an in person interview. The date was set for a week later. 5.) The interview was a 2 hour process so have time set aside. I met with a woman who went over the position, hours, benefits, and etc. That was about a 15 process. The second half was sitting with two supervisors who took turns interviewing and asking questions. These are Behavior questions, so again the STAR method was used. I was asked between 5-6 questions after walking them through my resume. Afterwards they hand you a scenario sheet with three answer choices, you must rank each answer choice from most likely to do to least likely. 6.) You're then taken to a room to watch a 15 minute video, I believe they use this time to decide whether or not to let you meet with the manager 7.) If all is well, you will meet with the manager who will ask you 2-3 behavior questions, another scenario sheet, then the close out the interview. **I called to check the status of my application the following morning and was informed an offer has been extended to me.

      Domande di colloquio [1]

      Domanda 1

      Describe a time you had to take lead at work.
      Rispondi alla domanda
      15

      Altre recensioni di colloqui per Associate Customer Service Representative presso Liberty Mutual Insurance

      Colloquio per Associate Customer Service Representative

      19 feb 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Liberty Mutual Insurance

      Colloquio

      Initial phone screen - and a video interview with two managers. Phone screen was approximately 20 minutes. Video interview was about 40 minutes. The interview questions were standard for a customer service role.

      Domande di colloquio [1]

      Domanda 1

      What are your long term goals?
      1 risposta

      Colloquio per Associate Customer Service Representative

      17 dic 2017
      Candidato anonimo a colloquio
      Plano, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Liberty Mutual Insurance (Plano, TX) nel mese di dic 2017

      Colloquio

      Was taken in a room and explained about the position and company. Then 2 managers came in wanted me to explain my resume as it related to the position. Was then given a scenario sheet to read and rate my response 1-3. 1 being the one you'd most likely pick, 3 being the least likely then was asked behavioral questions. Etc really didnt care for the experience. Was sent a generic email saying they were going on with other candidates who matched the skills. I think i dodged a bullet working for this company. God has better in store for me so its a relief.

      Domande di colloquio [1]

      Domanda 1

      Tell me a time where you had to explain something technical to someone?
      1 risposta
      4

      Colloquio per Associate Customer Service Representative

      13 ott 2017
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Liberty Mutual Insurance nel mese di set 2017

      Colloquio

      Filled out an online application and had to do an assessment that took about 30 minutes. Time consuming but did receive an email to set up a phone interview a few days later. Phone interview was about 30 minutes. Just went over my resume, the job and asked a few behavioral questions. Set up an in person interview the next day. In person interview was with 2 managers. Really went into my resume. Like asking a lot of why did you do this and why did you do that type questions. Sensed a lot of judgement and didn't felt more interrogative than conversational. Then I they gave me a paper with a scenario and 3 responses. Had to rank them and explain why I chose what I chose. Then did a few behavioral questions. This lasted about 45 minutes. Then they took me to another room with another manager along with another candidate that was interviewing at the same time. We watched a short 15 minute video on the company and a person taking a call to get an idea of what the job would be like. Then the manager took us for a short tour and then back to our interview rooms to interview with another manager. This was shorter interview. Had to do another scenario just like the first one. Asked a few behavioral questions and that was it. I couldn't get a read on her and the first two interviewers I thought I definitely didn't get the job. However, 5 days later I got a call from the recruiter with an offer and started my background check, which cleared 3 days later.

      Domande di colloquio [1]

      Domanda 1

      Name a time you had a disagreement with your manager.
      Rispondi alla domanda
      5