1) Take an online assessment test that gauges your professionalism and customer service acumen 2) Phone interview with Human Resources representative (mainly informational, logistics) 3) In-person interview with manager (present business plan, situational questions) 4) In-person interview with manager's boss (unable to answer because I have yet to be scheduled)

Phone interview is a basic overview of the role. Generally 30 minutes long. Second interview is on a video call. You will need to prepare for the second interview. There will be a role play scenario in which you must sell their product to the hiring manager. Some due diligence is required.