A recruitment agency was used for this role so first was a phone call and questions to see if you fit the role. At the first interview, there was a general presentation about the company, then the chance to mingle with members of the team and 1:1 interviews with a manager from this department. At final interviews, you faced questions from a panel, did some role plays and completed a maths test.

A pleasant and well-organised day, and I felt that the interviewers were considerate and attentive. Although I didn't get an offer, I thought the process was rigorous and fair. One point to note, they didn't offer to cover any of our expenses, but only invited us 10 days in advance to their office in London. Many candidates had to stay overnight as the day started so early, and accommodation prices were very high so close to the time. Given that their office shares a site with a budget hotel, you would think they would be able to negotiate a corporate rate for instances such as this.