I was emailed from the customer service manager to fill out q questioner after apply and then was emailed back to set up a phone interview after the phone interview I was called in for a in person interview and then was emailed back again and was told to memorize the company creed and I would interview with the general manager. I get to the interview with the general manger to find out it was a group interview and the person I was with was late I waited and she finally came and had to say and write the creed verbatim the GM was made I did not memorize it I have been in the fitness industry for years and left another fitness company as a GM and was heading back to school look for a part time job. I was emailed several weeks latter and was told they offered me the position