Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 4 giorni. Ho sostenuto un colloquio presso LifeShield (Langhorne, PA) nel mese di mag 2014
Colloquio
They ask you questions based on your resume solely and asked customer service behavioral questions. The behavioral questions were based on past call center experiences, conflicts and resolutions from them.
Domande di colloquio [1]
Domanda 1
What was the worst experience with a customer that you've had in the call center, and how did you turn it around?