Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Lowe's Home Improvement (Springfield, MO) nel mese di feb 2009
Colloquio
Pretty easy process with typical questions relating to point-of-sale transactions and customer service. Had one interview with HR Manager and one with person who would be my direct supervisor.
Domande di colloquio [1]
Domanda 1
How do you handle difficult customer service problems and/or angry customers?
Ho sostenuto un colloquio presso Lowe's Home Improvement (Yonkers, NY)
Colloquio
It starts with an online application, sometimes followed by a short 15–20 minute phone or video screen where a recruiter checks your availability, experience and communication skills. After that, you’ll have an in-person interview with the hiring manager covering customer service, teamwork and basic job capabilities, with questions like how you’d handle a price dispute or a short register drawer.
Domande di colloquio [1]
Domanda 1
Describe how you would deal with a frustrated customer?
Ho sostenuto un colloquio presso Lowe's Home Improvement (Blaine, MN)
Colloquio
Everything was online and I had to schedule an appointment for an interview, then a 10 minute conversation in store about why I want to work there and what hours I want. I was hired on the spot
Ho sostenuto un colloquio presso Lowe's Home Improvement (Clarksville, IN)
Colloquio
They asked me personal questions like hobbies I do and stuff outside of work. Asked about prior experience. The usual stuff. No questions like what would you do in this situation.