Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Lowe's Home Improvement nel mese di set 2009
Colloquio
Same questions for every single interview that you go thru at Lowes. Basic how would you handle a difficult customer? tell us about a good customer experience?
Altre recensioni di colloqui per CSA - Pro Services presso Lowe's Home Improvement
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Lowe's Home Improvement (Green Bay, WI) nel mese di dic 2015
Colloquio
It was a phone interview. HR called to set up a time. The department manager then called and we had a 30 minute conversation over the phone. He asked pre screened questions.
Domande di colloquio [1]
Domanda 1
Name a time when you went above and beyond the call of duty for a customer
Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Lowe's Home Improvement (Charlotte, NC) nel mese di ott 2015
Colloquio
They basically ask situation questions. So you have to talk about situation that you were in and how you were able to resolve the situation. Give details on what happened and what steps you took to resolve the customer issue.
Domande di colloquio [1]
Domanda 1
Tell me about a time when you had to deal with an angry customer?
Ho presentato la mia candidatura di persona. La procedura ha richiesto 6 settimane. Ho sostenuto un colloquio presso Lowe's Home Improvement (Reynoldsburg, OH) nel mese di mar 2015
Colloquio
Pretty easy: Do you have a pulse? Can you show up on time? If they like you, they drug test you immediately. If you're dumb enough to fail that, walk into tool world and smack yourself with a ball point hammer
from start to finish, the process takes forever. Its typically a month unless they want to just scoop up a part time CSA off the street and slap a vest of them. Then the interview is pretty much " have you heard of tools? yes? can you pass this drug test? yes? alright. welcome. here's your alladin vest. Go say hi to everyone you see and ask them if they want a Lowe's card".
Domande di colloquio [2]
Domanda 1
Describe a time when you went above and beyond for a customer. What did you do?